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YOUR INFORMATION

Privacy and data use

How the new Telspay platform handles the information you submit.

Information collected

We collect the contact and organisation details you submit, verification and access records, and the permissions you choose for approved integrations. Group and fixed-deposit activity is linked to your SACCO account.

How it is used

Information supports application review, account verification, authorised service delivery, fraud prevention and transaction reconciliation. Your SACCO controls member account records and product decisions.

Partner access

Live integrations can retrieve only approved information for accounts that have granted the relevant consent. Members can revoke that consent in Connected Apps. Revocation prevents future access; it does not recall information already lawfully received by a partner.

Contact and rights

Contact your SACCO or use the Contact page to ask about access, correction, retention or deletion. Transaction and security records may need to be retained under the SACCO’s applicable policies and obligations.